Personal data protection statement
How We Use and Process the Data
The Data collected by us from you may be used to provide you with Services and better understand your needs related services and programs, to correspond with you and reply to your questions with about our services.
We will not rent or sell your Data to others. We may store the Data in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).
If you provide any Data to us, you are deemed to have authorized us to collect, retain and use that data for the following purposes:
verifying your identity;
providing you with customer service and responding to your queries, feedback, or disputes;
making such disclosures as may be required for any of the above purposes or as required by law, regulations and guidelines or in respect of any investigations, claims or potential claims brought on or against us;
provide and maintain the Services;
notify you about changes to our Services;
We shall ensure that:
The Data collected and processed for and on our behalf by any party is collected and processed fairly and lawfully;
You are always made fully aware of the reasons for the collection of Data and are given details of the purpose(s) for which the data will be used;
The Data is only collected to the extent that is necessary to fulfil the purpose(s) for which it is required;
No Data is held for any longer than necessary in light of the purpose(s) for which it is required.
Whenever cookies or similar technologies are used online by us, they shall be used strictly in accordance with the law;
You are informed if any data submitted by you online cannot be fully deleted at your request under normal circumstances and how to request that the we delete any other copies of that data, where it is within your right to do so;
Appropriate technical and organizational measures are taken to protect the Data;
Data is transferred securely, whether it is transmitted electronically or in hard copy.
You can fully exercise your rights with ease and without hindrance.
Disclosure of Data
We may disclose the Data in the good faith belief that such action is necessary to:
comply with a legal obligation
protect and defend our rights or property
prevent or investigate possible wrongdoing
protect the personal safety of users of the Service or the public
protect against legal liability
When necessary, we may also disclose and transfer your Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations.
Your Data may be stored and processed at the servers in United Kingdom, Canada, United States, Europe, or any other country in which the Website or its subsidiaries, affiliates or service providers maintain facilities.
We will only retain your Data preferably for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, see section regarding insurance requirement and reporting requirements. When deciding what the correct time is to keep the Data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
How We Protect Your Information
We store all the Data submitted by you through Website at a secure database.
We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any data you transmit to or guarantee that your Data may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards.
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you have any questions about security of our Website, you can contact us at email@example.com.
Any Data supplied by you will be retained by us and will be accessible by our employees, any service providers engaged by us and third parties.
Compliance with the GDPR
For users based in the European Union (EU), the Website shall make all reasonable efforts to ensure that it complies with The General Data Protection Regulation (GDPR) (EU) 2016/679 as set forth by the European Union regarding the collection, use, and retention of Data from European Union member countries. Website shall make all reasonable efforts to adhere to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
The Rights of Users
You may exercise certain rights regarding your Data processed by us. In particular, users based in the EU may do the following:
Right of confirmation
You shall have the right granted by the European legislator to obtain from us the confirmation as to whether or not personal data concerning you are being processed.
Right of Access
You shall have the right granted by the European legislator to obtain from us free information about your personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant you access to the following information:
the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from us rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
the existence of the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from you, any available information as to its source;
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.
Furthermore, you shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, you shall have the right to be informed of the appropriate safeguards relating to the transfer.
Right to rectification
You shall have the right granted by the European legislator to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Right to erasure (Right to be forgotten)
You shall have the right granted by the European legislator to obtain from us the erasure of personal data concerning you without undue delay, and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
You withdraw consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
Where we have made personal data public and are obliged pursuant to Article 17(1) to erase the personal data, we, while taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that you have requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. We will arrange the necessary measures in individual cases.
Cookies are small files saved to the user's computers’ or mobile devices’ hard drive or memory that track, save and store information about the user's interactions and usage of the Website. This allows the Website, through its server to provide the users with a tailored experience within this Website.
Users are advised that if they wish to deny the use and saving of cookies from this Website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this Website and its external serving vendors.
We may gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We may use this information, which does not identify individual users, to analyse trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole.
We may track the referring URL (the web page you left before coming to the Website) and the pages, links, and graphics of the Website you visited. We do so because it allows us to evaluate the reputation and responsiveness of specific web pages and any promotional programs we may be running.
Please note that if you choose to block cookies, doing so may impair the Website Services or prevent certain elements of it from functioning.